Shipping policy

Shipping Policy

Effective Date: July 27, 2026

Thank you for shopping with CorbyCart. This Shipping Policy explains how we process, ship, and deliver orders placed through https://corbycart.com. By placing an order, you agree to the terms outlined below.

1. Product Availability

We work hard to keep our inventory accurate and up to date. However, product availability may occasionally differ due to high demand or inventory updates.

If an item you ordered becomes unavailable after your purchase, we will contact you to offer one of the following options:

  • Wait until the item is back in stock.
  • Receive a refund for the unavailable item.
  • Proceed with shipping the remaining available products.

2. Shipping Charges

Shipping fees are calculated during checkout based on factors such as:

  • Delivery destination
  • Package weight
  • Package dimensions
  • Shipping method selected

The shipping cost displayed during checkout is the final shipping fee for your order.

3. Returns

3.1 Returns for Change of Mind

If you wish to return an item because you have changed your mind, you must contact us within 10 days of receiving your order.

To qualify for a return, the item must:

  • Be unused.
  • Be in its original packaging.
  • Be in resalable condition.
  • Include all original accessories (if applicable).

Customers are responsible for the return shipping costs. After we receive and inspect the returned item, an approved refund will be issued as store credit. Original shipping charges are non-refundable.

3.2 Warranty Claims

If you receive a product with a manufacturing defect, you may submit a warranty claim within 90 days from the delivery date.

Warranty claims are generally reviewed within 7 business days after the returned item has been received. If approved, you may choose:

  • A refund to your original payment method.
  • Store credit.
  • A replacement product (subject to stock availability).

4. Shipping & Delivery

4.1 Domestic Shipping

Domestic orders usually arrive within 3–5 business days after dispatch.

4.2 International Shipping

International orders are generally delivered within 4–22 business days, depending on destination country, customs clearance, and local delivery services.

4.3 Order Processing

Orders are normally prepared and dispatched within 2 business days after successful payment. Orders are processed Monday through Friday, excluding public holidays.

4.4 Shipping Address Changes

Address changes can only be made before your order has been dispatched. Once shipped, we cannot guarantee address changes.

4.5 P.O. Box Deliveries

Where available, we can ship to P.O. Box addresses using postal services. Courier delivery to P.O. Boxes may not be available.

4.6 Military Addresses

Orders may be shipped to eligible military addresses using supported postal services where available.

4.7 Out-of-Stock Products

If part of your order is unavailable, we may ship available items immediately, refund the unavailable item(s), or contact you regarding alternative options.

4.8 Delivery Delays

If your shipment has exceeded the estimated delivery period, please contact our support team so we can investigate with the shipping carrier.

5. Order Tracking

Once your order has been dispatched, you will receive a shipment confirmation email containing tracking information (where available).

6. Damaged Deliveries

If your package arrives visibly damaged, please notify the delivery driver and contact us immediately. If damage is discovered after opening, please email us with clear photographs of:

  • The damaged product
  • The packaging
  • The shipping label

7. Duties & Taxes

7.1 Sales Taxes

Where applicable, taxes are included in the product price shown during checkout.

7.2 Customs & Import Charges

International orders may be subject to customs duties and import taxes imposed by your country's authorities. These charges are the responsibility of the customer.

8. Order Cancellation

Orders may be cancelled before they are dispatched. Once shipped, cancellation requests will be handled according to our Refund Policy.

9. Shipping Insurance

Where provided by the shipping carrier, shipments are insured against loss or damage during transit.

Damaged Shipments: If the carrier confirms damage during transportation, we will arrange a replacement or refund.

Lost Shipments: If the carrier officially declares a parcel lost, we will provide a replacement item or a full refund.

10. Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact us:

CorbyCart
Website: https://corbycart.com
Email: cartcorby@gmail.com